The Context
The aim is to obtain user requirements that can form the basis of the design for a software product.
The situation is that I have a friend called Nick. He has a shop that hires out DVDs of popular films but recently, business has become very bad because of internet competition.
He would like to start a web based business to download copies of these films to registered members.
He would like to call the new business Nick’s Flicks – believe it or not.
So he asked me to design a web application. He wants it to be usable from PCs as well as mobile devices. This sounds like a difficult task but with your help I can at least get started with the requirements.
So what does he want the application to do, exactly?